Position: IT Technician III (Training Institute,Mwanza and Head Office) – 3 Post
Reports to: Head of Division
Contract type: Contract for unspecified period of time
Location: Bank of Tanzania Training Institute, Mwanza and Head Office, Dar es Salaam
Job Purpose:
To install, configure and maintain computers and peripherals in good working condition as well as to support users of IT systems.
Primary Duties and Responsibilities:
a) Installing, assembling and configuring computers, monitors, Laptops, Mobile devises and peripherals such sprinters, scanners and related hardware;
b) Troubleshooting and repairing computer systems hardware and software as well as other computer peripherals and ICT equipment;
c) Troubleshooting and maintaining network infrastructure;
d) Performing preventive maintenance of ICT equipment;
e) Providing support on applications such as MS Office, MS Visio, MS Project, MS Exchange Outlook, MS SCCM and Lync, Desktop Clients and Agents and Operating system issues to users;
f) Providing support on antivirus and other anti-malware applications on desktops, laptops and mobile devices ;
g) Performing other related duties as may be assigned.
Education/Professional Qualifications and Experience Required:
a) Diploma in Electronics and Telecommunications Engineering, Computer Engineering or related fields;
b) PC Technician certification will be an added advantage;
c) At least two (2) years of relevant working experience.
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